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(Updated: 28-Dec-05)

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Live connection issues

I cannot connect to live using a direct connection with a speedtouch 536 modem/router. I'm getting the DNS message. xbox support said I need to change the firewall settings on the modem but don't know how. Speedtouch helpine is no help (and too expensive to ring) - can anyone out there help? If not can anyone suggest a good modem/router for a direct connection which will work with tiscali and will let me just plug in and play.

Cheers guys
Darren (30-Jan-06 10:55)

re: Live connection issues

ok no problem man, enter this into your browser, it will bring up the speed touch menu [Unverified link]5 Then click Toolbox on your left, click firewall, then click configure,under the speedtouch logo near top right,click disable, then apply, off you go :) Hope it helped.
djrise@tiscali.co.uk
Risey (14-Nov-06 00:23)

re: Live connection issues

I noticed it wont show the link, so i will remove http, dsldevice.lan/cgi/b/secpol/cfg/?ce=1&be=0&l0=2&l1=5
anonymous (14-Nov-06 00:24)

re: Live connection issues

I HAVE AN X BOX 360 WHEN TRYING TO CONNECT TO XBOX LIVE IT TELLS ME I HAVE A IP PROBLEM. I HAVE A WINDOWS EP HOME EDITION SOFT WARE CONNECTED TO BROAD BAND SILVER VIA AOL BT VOYERGER MODEM HELP PLEASE
graham (03-Jan-07 18:46)

re: Live connection issues

i cannot connect to xbox live? the problem is that my modem is located inside the tower of my dell computer and the tower also connects to the phone line, and it keeps telling me that my IP has failed I dont know what to do could u please write bak and give me directions on how to connect thank you.
minizam (25-Jul-07 20:54)

re: Live connection issues

I can play with other people on xbox live but a good friend of mine and I cannot play together, we cant even connet w/ eachothers chats?? what is the problem??
jovan (21-Aug-07 05:33)

re: Live connection issues

I have a similar problem,i can play xbox live with nearly every person across the world!!!! but somehow cant connect to my friend who lives down the road all its either says is connection is lost or host has disconected via trying either person to host what is the problem any ideas?????Johnny
john (14-Oct-07 16:34)

re: Live connection issues IP AND MODEM

my modem is seperate to my tower and where you plug the internet connection it is too small for my xbox live wire and i have tried to plug the xbox live wire in to my computer tower but it keeps saying on my xobox 360 i have not got a ip adress i dont know what to do can you please help me !
nikolas (18-Oct-07 17:24)

re: Live connection issues IP AND MODEM

if any one has information on this please tell me this on msn messenger nikolas_jackson@
nikolas (18-Oct-07 17:26)

re: Live connection issues

nikolas_jackson@
nikolas (18-Oct-07 17:40)

re: Live connection issues

i have an xbox 360 and im qith tiscali 2mbs andi have a wireless adappter and i cant figure iut to work it any tips
elliott (03-Nov-07 11:24)

re: Live connection issues

hey i cant conect my xbox live bacause of the IP address. i have a vista system can anyone help me ??
cb (08-Dec-07 19:41)

re: Live connection issues

Yes,I can help ofcourse,but you have to tell more onformation like:
1)your ISP.
2)Type of connection(Wired,Wireless,shared to the PC).
3)The type of the modem or router.
Bassam, (20-Dec-07 19:17)

re: Live connection issues

when try to connect my 360 to xbox live on the "test xbox live connection screen in the network area of the 360" it always fails on the XBOX LIVE section, all the others above pass, i dont know what to do, can you help me, im using AOL and a wireless Speedtouch router.
gilly (22-Dec-07 23:00)

re: Live connection issues

seems that live is down, had 19 replies on another forum with same problem mate
Julie (22-Dec-07 23:36)

re: Live connection issues

hi , i just got my elite 2day and this is my first 360 , i have the same problem as gilly . is xbox live down ? or have i not set up properly? thanks all
gary (23-Dec-07 00:54)

re: Live connection issues

It seems that LIVE is offline at this specific time, ive been onto the official xbox website forums and all that people are writing is that LIVE is down in the UK and even the US as it appears so your guess is as good as mine for the reason.

hopefully it should be back tomorrow LOL!
Steve (23-Dec-07 02:08)

re: Live connection issues

What the status codes?

When u test the xbox live go to more info,and then u will see the status code.

what is the Z code??
Bassam (25-Dec-07 16:13)

Live connection issues-AGAIN!

Please help, got an xbox360 elite for my lad for xmas, and am trying to connect online, can i connect through a laptop which is on a wireless network using the cable that came with the xbox? so far i have got through several stages: network adaptor is 'wired'
IP address is 'confirmed',
DNS though keeps failing??
can anyone help or do i need to splashout on the additional xbox wireless adaptor!!
i do have a Linksys wireless-G network adaptor, would that plug into the back of the xbox?
Graeme (25-Dec-07 16:13)

re: Live connection issues

yes i can help u.
yes u can connect the Xbox to the laptop

Who's ur ISP?

Bassam (25-Dec-07 16:47)

re: Live connection issues

Cheers, you can get me at graemeelstob@
Graeme (25-Dec-07 20:30)

re: Live connection issues

did they blocl out my email? hotmail . com was the rest
Graeme (25-Dec-07 20:31)

re: Live connection issues

sorry, didnt read yr message properly! ISP is Ntl, or virgin, on a broadband connection
Graeme (25-Dec-07 20:33)

re: Live connection issues

nice,try to disable the firewall of the PC and the antivirus.
Bassam (26-Dec-07 09:58)

Still not working!!

tried that but not working, have zone alarm, AV off too?
Graeme (26-Dec-07 12:23)

Still not working!!

Man,Zone alarm is the enemy of the ICS.
Try to enter the DNS manually first.Go to:
1)System.
2)Network settings.
3)DNS.(Manual)
4)Type in the primary DNS1:192.168.0.1
and then test the Xbox live test.
Bassam (26-Dec-07 15:21)

Still not working!!

did all that, but it still wont go past IP address?
it sees the network adaptor as wired, but it wont go any further?
All we have plugged in at the mo is the network cable, into the laptop.
do i not need to plug my Linksey Wireless-G network adaptor into the xbox?
Graeme (26-Dec-07 22:39)

re: Live connection issues

I bought my son an xbox for christmas but seem to be having problems maintaining a wireless connection though AOL with a speedtouch 585 router the connection keeps dropping out .Also in the network settings screen when you do the test everything is working apart from the NAT is strict which means he is limited to what he can do I believe , how do I change this to OPEN.Hope someone can help Thanks
Scott (28-Dec-07 18:35)

re: Live connection issues

i am having similar problems, but when i test connection everything checks out ok, but when i try to sign in to Xbox LIVE, it comes up as 'cannont sign in to messenger' so then it goes back where it was before, saying 'connect to Xbox LIVE' i was playing in it a few hours ago, now it doesnt work!! am using a laptop with wireless connection and the cable i got with the Xbox 360 connected to my laptop to the xbox, plz Help!
Shaun (30-Dec-07 22:24)

re: Live connection issues

Remember that Gold and Silver members can get their free game until Sunday for the Xbox live downtime!
Xbox 360 Locator (24-Jan-08 16:08)

re: Live connection issues

wen i connect my laptop to my xbox my ip address always fails!
wat can i do to get connected??
connecting from a laptop (03-Feb-08 19:22)

re: Live connection issues

i cannot connect to xbox live? the problem is that my modem is located inside the tower of my dell computer and the tower also connects to the phone line, and it keeps telling me that my IP has failed I dont know what to do could u please write bak and give me directions on how to connect thank you.
Craig M (05-Feb-08 16:42)

re: Live connection issues

when i try to connect to my friends in a party in call of duty 4 it tells me i cannot connect to host. but i can play with others who are not my friends. the problem is it tells me i cannot connect to host all the time and my connection is fine.
jack s (13-Feb-08 05:54)

re: Live connection issues

i got a problem with my i dont want to explain here cuase to many Qs can some one just please addme

anth.p@
anthony.p (21-Feb-08 08:31)

re: Live connection issues

is this actually gna b any help this useless forum. same problems in every forum. people asking the same questions about connections. and everyones being arrogant ANSWER ARE QUESTIONS R U STUPID
UNHAPPY GAMER (29-Feb-08 13:28)

re: Live connection issues

i am connecting to a modem and then into a phone line and into my xbox 360. My DNS settings are coming up failed when i click automatically i get my primary DNS server setting but not my secondary. My primary DNS code is the same as my gateway PLEASE HELP ME!!!!!!!!!!!!!!!!!!
dmc 2 (01-Apr-08 16:37)

wireless network addapter wont connect

my xbox live was workin fine until i turned it off one day and now it doesnt connect to my wireless router. what should i do you can contact me at cameron5000@live.co.uk
cameron (02-Apr-08 19:11)

re: Live connection issues

same wid me gilly..i tink de network is just down 4 a little while
evanz (05-Apr-08 16:31)

re: Live connection issues

My xbox discvonnects when my phone rings or if I try to make an outgoing call whilst on line. this has only started recently. Any ideas?
Lesley (08-Apr-08 17:47)

re: Live connection issues

I had the same problems when i 1st got the net in with virgin. I had the xbox pluged into the modem with a ethernet cable and just upluged the power out a few times then if found xbox live. Now i have bought the (joytech control center 540c)which has a router built in the back and have the laptop with vista pluged in and the xbox pluged in and guess what its just the same as pulling the power out to see which one connects. I can only connect to the net with the xbox or the laptop , not at the same time , dont know what to do, tryed fire wall tryed all kinds of things and nothing only connect one machine at a time ,, my m8 said its the meg of broadband but if the xbox is connected to live surly the laptop can pick the net up..
Cottony (26-Apr-08 11:17)

Live connection issues ip

i have aol broadband its 8mb i have a thomas speedtouch wireless modem and a xbox live wireless adaptor but when i test connection it says network adaptor wireless usb port then the thing i always have problems with ip address it failes ive tried everythin can some1 plz help
guy snaith (29-Apr-08 16:16)

re: Live connection issues

my xbox won't go past the ip address and i have done everything i can do
any onewhoo can help me please reply
greig (05-May-08 10:35)

re: Live connection issues

HEY I AV PROBLEMS WITH MY XBOX CONNECTIONS CAN U HELP ME, CONNECTIN IS FINE BUT IT SAYS MY IP ADDRESS FAILED I AV A AOL BROADBAND HELP ME PLZ
Tobi (06-May-08 19:31)

re: Live connection issues

when i run the xbox live tests everything is connected and confirmed, but for some reason it wont let me connect to my gamertag. i have rang xboxlive and they keep blaming the speedtouch router when i know its not because i can use the router for my p.c laptop and wii, any suggestions
rob (10-May-08 18:22)

re: Live connection issues

When I counnected my xbox 360 to my laptop, and then I test xbox live connection, why does my my IP Address all ways fail?
Jamie (26-May-08 17:52)

re: Live connection issues

can i connect xbox live up to my laptop instead ofmy computer if so, can someone tell me how to do so plz

thanks
dan (30-May-08 22:27)

re: Live connection issues

my xbox fails on the xboxlive test everything eles passes rang xbox 5 times they were useless can anyone help please
kbkid (01-Jun-08 19:33)

re: Live connection issues

Hi i have a same problem as a few otheres. When i do the conection test it all comes up ok. And when im on Halo i can log into messenger and see my friends list but i wont let me sign in on the Dash Board, it just says Cannot contect to Messenger and signs me out again. I have an AOL SpeedTouch Modem and i have assigned Xbox live to my Xbox on the modem home page. My fire wall is disabled but it still doesnt work and Help would be great. Or do i have to switch for AoHell?
C.J (04-Jun-08 16:42)

re: Live connection issues

My xbox live keeps failing the DNS and i have fiddled around with the computer for ages trying to get it but it still keeps failing :(
please help me someone!
Steven Williamson (15-Jun-08 13:06)

Live connection issues

my xbox live works at home but when i take my xbox to my sisters and connect it up it says i dont have the right IP address when i already put it in
John (25-Jun-08 12:10)

re: Live connection issues

Hi All, I have a Thompson Speedtouch 536 Modem Directly connected to my Xbox 360. I do the XBOX LIVE test and everything is sweet. If I just go from the xbox live screen or marketplace screen to connect to xbox live it shows the little spinning pic in the middle and then goes back to the same screen i was on with the same connect to xbox live option. Ok So If I press the guide button and connect to xbox live from there it will connect and I can see my messages and freinds and then after about 10 seconds it comes up saying disconnect from xbox live. I have gold membership brand new setup. I can recieve the message my friend send as well as the friend request it gives me enough time to accept it then just drops out. Im on a 20mbit internet connection in Australia with Bigpond. Using Wired connection to my speedtouch 536 modem. No Computer in between. Anyhelp would be sweet. my hotmail email is nimrod.aus
Nimrod AUS (02-Jul-08 05:01)

re: Live connection issues

I'm having the same problem as Nimrod AUS above this post. If anyone can help I'd love you forever my email address is komplex_uk@msn.com
Ben (04-Jul-08 13:07)

re: Live connection issues

I've took my xbox 360 down my friends house, and it was working fine last night, i tryed it again tonight but now its not connecting to my IP. Can any1 help me? Post answers here, or Add me on Welshboyrhys@hotmail.co.uk
anonymous (19-Jul-08 23:40)

re: Live connection issues

i keep getting passed ip setting confirmed then my dns fails
rowan (16-Aug-08 20:12)

re: Live connection issues

Hey!
When i try to connect to my xbox live it is not working but when i troubleshoot everything is confirmed and connected apart from my xbox live?
Please help!
Wilson Taylor (05-Sep-08 19:26)

re: Live connection issues

My router says im connected, and when I run the diagnostic on the dashboard it passes everything, but ever since i've gotten my 360 back from being repaired it won't show that im connected. It will sign in just fine with no errors, but after it signs in it just goes back to the button saying "connect to xbox live" again and nothing happens.
Computre (18-Sep-08 02:01)

re: Live connection issues

i cant get connected to xbox live even though i passed all the tests, what do i do?
ryan (01-Oct-08 18:35)

re: Live connection issues

my xbox 360 will not connect to our sky wireless router... it finds it in the settings and tells us it is connected but it isn't. Can anyone offer any advice? ash_bower@

Thanks.
ash bower (04-Oct-08 17:10)

re: Live connection issues

that is ash_bower @ hot mail . com
ash_bower (04-Oct-08 17:11)

re: Live connection issues

I have the pro 60 gig and I can't connect to a whole bunch of my friends.

I have a netgear router, and a wired connection, and my ISP is Insight, which i believe is an offshoot of Comcast.
Colt Burris (04-Oct-08 19:41)

re: Live connection issues

i have the dns codes typed into my xbox and it still won't work! What do i try now?
mr. bowersifd (23-Oct-08 01:48)

re: Live connection issues

my ip address always fails . we have a thompson speedtouch 585 can anyone help
brian ashe (23-Oct-08 22:54)

re: Live connection issues

OK I PASSED THE NETWORK ADAPTER IP ADDRESS BUT THE DNS FAILS I PUT IN THE DNS CODES FROM THE DNS SITE AND IT STILL FAILS PLZ HELP ME I HAVE TOUCHSTONE TELEPHONY MODEM
Pissed360Gamer (12-Nov-08 21:42)

re: Live connection issues

my xbox live passes all tests, i.e IP, MTU, then when it gets to the XBOX LIVE tests, it fails, what can i do?
Chris (15-Nov-08 12:14)

re: Live connection issues

Same problem as chris can some1 help, i dont think its live that is down as my brother can play his xbox in the other room and when i sign in sometimes it says its my console that cannot connect to live will this problem just go away or is someting else wrong big_papa_spen@hotmail.co.uk if some1 can help it would be hugely appreciated thanks
Spen (16-Nov-08 20:44)

re: Live connection issues

HELP PLEASE
my xbox liver has been working fine the i woke up to play on it today ands it says unable to connect to xbox live and i tested my conection and everything is working and theres no way ive used my month up.:S
nigel (17-Nov-08 10:30)

Party connection problems

Hi, i cannot connect to a party on World at War but i can play online without any problems... it keeps tlleing me there is an error when i accept an invite... it didnt do this to begin with but has just started... can anyone help?? if so email me @ dewsbury2@ , thanks.
Chris (01-Dec-08 10:03)

re: Live connection issues

i cannot connect to live i am using wireless modem 1.8 mb can someone tell me what i need to do plssssssssssssssssssssssssssssssssssssss
offlimits (03-Dec-08 23:32)

re: Live connection issues

my ip adress not workin,. phoned virgin and they said they couldnt give me 1 as they change it all thetime. they gave me a dns number and said it will work after that, still not gettin past ip adress. HELP!!! need to get back in action in cod4!!!lol
dave dalry edin (05-Dec-08 20:12)

re: Live connection issues

i keep on trying to connect to my xbox live but it doesnt work. i do the test and it keeps on saying my wireless connection isnt working and i check everything it says and they r all fine but it still doesnt work can some1 help me plz
jack spence (07-Dec-08 13:35)

re: Live connection issues

i have speedtouch wirelessst585 and want to connect to xbox360 live. i am with aol and have a wireless network adapter (showing red light), when u do test it shoes conection failed, please help i been on for hours
kieran (21-Dec-08 19:43)

re: Live connection issues

I have recently created a silver xbox live profile and when i sign in to it it works fine, but then when i try to play a game on live (call of duty) it wont let me play. I think this might be because I already have a gold profile (dont ask why i made a silver aswell). I need some help :)
semmy (23-Dec-08 02:37)

re: Live connection issues

and kieran, this same thing happened to me before, for me it was because i switched modems and it didnt work because i was plugging in one ethernet cord into my xbox, but it worked when i put an ethernet cord in the computer and put another one at the same time and put that in my xbox, i dunno, it worked for me :)
semmy (23-Dec-08 03:14)

PIE

I LIKE PIE :DDDDDDDDDDDDDDDD
PIE (23-Dec-08 23:44)

re: Live connection issues

I keep failing the 'ip' part. It just wont accept my ip i have tryed maual an automatic but nothing works can anyone help ? Please
ben (25-Dec-08 09:51)

re: Live connection issues

I try to connect to Live but my IP keeps failing can anybody help? Email me please, dom.santoriello@yahoo.co.uk

Thanks
Dom Santoriello (28-Dec-08 22:08)

re: Live connection issues

I Was wondereing why my my xbox wont connect to xbox live. I have my Ethernet Cable plugged in at the usb at the back and it still isnt connecting, but i have tried turning my router on and off. What is wrong.
thanks
Tom.
Tom (29-Dec-08 23:40)

Xbox LIVE Partys

Why wont my xbox connect to xbox live partys?
Pleaseee help
e-mail me x-manfa-sugga-bugga-x@live.co.uk
Cheers :D
x
Samanfa (31-Dec-08 00:53)

re: Live connection issues

Hello, i have a problem with my Thomson speedTouch 780 WL router. i have my xbox and pc connected but internet only comes to the pc. And when i press test connection on the xbox the Network, works but not the internet. and i have treyed all sugguest i get from the xbox and it doesent work but it also says that. I have to create a web or something. Could any one help me please?
Fernando (07-Jan-09 20:15)

re: Live connection issues

my ip address won't work i have a wireless router i have tried typing in manual nd automatic nothing will wrok what'll i do!!!!!!!!!
wee-d (09-Jan-09 20:32)


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